Last Updated: April 27, 2025

Introduction

Welcome to ULLCloud. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ullcloud.com) or use our ultra-low latency cloud infrastructure services for high-frequency trading.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website
• Register for our services
• Subscribe to communications
• Request technical support

This information may include:

• Name and job title
• Company name
• Email address
• Phone number
• Billing information

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Cookies and usage data
• Referring website addresses

How We Use Your Information

ULLCloud uses the information we collect for various purposes, including:

• Providing and maintaining our ultra-low latency cloud infrastructure
• Processing transactions and sending related information
• Responding to inquiries and service requests
• Sending technical notices and support communications
• Sending updates, security alerts, and administrative messages
• Improving our services and infrastructure
• Monitoring usage patterns and performance metrics

Cookies

We use cookies to enhance your experience on our website and analyze traffic patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information, including encryption, firewalls, and secure server infrastructure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

As a global company with offices in the USA and Singapore, your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children. Our ultra-low latency trading infrastructure is designed for professional trading firms and institutional clients.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: legal@ullcloud.com
• Phone: +1 (888) 555-0123
• Address: ULLCloud Global Offices (USA and Singapore)